At Prime Home Windows LLC ("we," "our," or "us"), we operate the website primehomewindows.com and provide residential and commercial window cleaning and exterior care across the Denver Metro and Grand Junction, Colorado areas. We respect your privacy and are committed to protecting the personal information you share with us.
1. Information We Collect
We collect information voluntarily provided by you when requesting an estimate or joining our subscription plans, including: Name, mobile/landline phone number, email address, service/billing address, and property details (property size, number of stories, specific services requested).
2. How We Use Your Information
We utilize this information to execute standard business workflows, including generating estimates (via tools like QuoteIQ), dispatching our crew, processing recurring monthly invoices for "The Prime View Club" members, and sending necessary text or email arrival alerts/reminders.
3. Strict SMS & Text Messaging Compliance (A2P 10DLC)
In accordance with carrier mandates, Prime Home Windows LLC enforces strict compliance regulations regarding text messaging:
- No Mobile Information Sharing: Personal information, phone numbers, opt-in consent records, or data collected explicitly for text messaging features will NEVER be sold, rented, leased, or shared with third parties, affiliate marketers, or external entities for promotional or marketing purposes under any circumstances.
- Opting Out: You may opt-out of receiving SMS messages from us at any time by replying "STOP" to any text message we send.
4. Data Disclosures and Third-Party Providers
We do not sell your personal data. We only share information with trusted third-party providers required to run our business, such as our CRM system (QuoteIQ) and secure payment processors (Stripe/Square) for club subscriptions.
5. Data Security
We implement appropriate technical and administrative safety protocols to protect your personal data from unauthorized access or disclosure.
6. Contact Us
Prime Home Windows LLC
Email: primehomewindows@gmail.com
Phone / Text: (970) 594-9598
Primary Service Locations: Denver Metro Area, CO